My Account

Registration

• How can I register?
• How do I activate my account after my registration is complete?
• How can I check if my registration has been completed?

Login Issues

• How can I change my password?
• I can't log in to my account. What should I do?
• My account has been blocked because I entered an incorrect password several times. What should I do?
• I changed my password, but I still can't log in. What should I do?
• I am unable to reset my password on my Android device. What can I do?

Account Details

• How can I log in to my account?
• How can I change my personal details and email address?
• Why did my login session expire?
• How do I enable/disable my email or SMS notifications for news, promotions etc?

Access Account History

• How can I check my transaction history?
• How can I check my betting history?
• How can I see my balance for winnings and losses?

Account closing & re-opening

• How can I close my account?
• I have requested the closure of my account, but I have changed my mind. What should I do?
• I have requested self-exclusion of my account, but I have changed my mind. What should I do?
• Can my account be closed if my account balance is zero, even without my consent?
• Will there be any charges if I reopen my account?

Inactive Accounts

• Can I reopen an account that was not validated in time?
• Can I reopen my account if I haven't accessed it for a long time?
• What is the fee for inactive accounts?