How long does the verification process take to complete?

Document validation is carried out every day exclusively by the Identity Verification Department (KYC).

Depending on the volume of requests, it could take a few days.

You will be able to review the progress of your uploaded documents from Profile > Verification Process. This way you can ensure at any time that your documents are in order.

In case you have a delay of more than 2 days, you can contact our customer service for more information.

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